EMBank CEO Urges Banking to Recenter on Customer-Centric Service

Sarp Demiray, CEO of European Merchant Bank (EMBank), is calling on the banking industry to rethink its approach to customer service. In his recent LinkedIn Pulse article titled “Are You Being Served? AI, Customer Service, and the Quality of Banking,” Demiray outlines the long-standing gaps in service quality and warns against overreliance on technology without empathy.

EMBank CEO Urges Banking to Recenter on Customer-Centric Service

KSD Capital and Intain Partner to Streamline Structured Finance Deals

KSD Capital, a forward-thinking investment firm, has joined forces with Intain, a fintech company revolutionizing structured finance, to improve transparency, speed, and automation in the funding process. The partnership leverages the IntainMARKETS platform to better connect originators with community banks, enabling faster, more secure, and automated financial transactions.

KSD Capital and Intain Partner to Streamline Structured Finance Deals

Lantern Launches AI-Powered Investment Commentary to Streamline Private Market Reporting

Lantern, a leading platform for fund and portfolio monitoring in private markets, has announced the launch of its new AI-powered Investment Commentary feature. This tool is designed to help investment teams, including associates, financial controllers, and partners, generate structured and professional commentary in seconds, drastically reducing the time spent on quarterly reporting.

Lantern Launches AI-Powered Investment Commentary to Streamline Private Market Reporting

ASAPP Financial Technology Announces Launch of Version 1.0 of bank.io OXP® Platform

ASAPP Financial Technology is excited to announce the upcoming release of Version 1.0 of its bank.io OXP® Platform. With completion of development and internal quality assurance testing slated for August 2025, the platform will be ready for US credit union Client-Partner implementation in September 2025. This version will support multiple core banking integrations, including Jack Henry Symitar, Correlation Keystone, Fiserv DNA, and more.

ASAPP Financial Technology Announces Launch of Version 1.0 of bank.io OXP® Platform