Category: News

FreedomPay and Verifone, two leaders in payment technology, have collaborated with Retail Dive’s studioID to investigate the growing disconnect between retailer perceptions and actual consumer experiences in the payments space. Their joint study, Data Says Retailer Perceptions and Consumer Experiences Don’t Align, surveyed 150 retailers and 1,000 consumers. The results reveal critical blind spots in payment strategy, technology adoption, and customer engagement

Catchpoint, the global leader in Internet Performance Monitoring (IPM), has published its comprehensive 2025 Banking Website Performance Benchmark Report. This in-depth analysis evaluates 49 major financial institutions across eight crucial digital performance metrics—including availability, DNS resolution, load time, layout stability, and server responsiveness—shedding light on the wide variability in user experience across the banking sector.

Synder, the leading accounting automation platform for ecommerce, retail, SaaS businesses, and accounting professionals, has launched AI Dashboards, a groundbreaking feature that delivers dynamic, AI-driven financial insights through natural language queries. By integrating real-time data from platforms like Shopify, Amazon, Etsy, Stripe, PayPal, and Square, Synder enables users to access critical financial metrics with ease…

CoreTrust, a trusted Group Purchasing Organization (GPO), has announced a strategic partnership with Ramp, the leading financial operations platform. This collaboration brings AI-driven financial automation to CoreTrust’s members—helping them reduce costs, streamline expense management, and navigate economic complexities with agility and precision.

Imagine simply speaking to your credit card or viewing your financial data through smart glasses. Flybits has made that vision a reality with XRCard, a revolutionary development from Flybits Labs that merges generative AI, spatial computing, and physical card technology into a single, immersive financial tool. Currently in testing with select partners, XRCard marks a new frontier in user-centered retail banking.

ila Bank, the digital banking arm of Bank ABC, has renewed and expanded its strategic partnership with Mastercard. The collaboration will introduce a suite of new consumer-focused products, including premium travel and loyalty offerings, enhanced by Mastercard’s global expertise in security and digital innovation. This move further strengthens ila Bank’s customer-centric commitment in a growingly cashless and digital-first banking landscape.

Splitit, a global leader in embedded credit card-linked installment solutions, has announced a strategic partnership with Citcon, a trusted payment platform integrated with over 50 major POS systems. The partnership will allow merchants to offer seamless, one-click installment payments to millions of U.S. consumers—online and in-store—boosting flexibility, conversions, and customer satisfaction.

Markel Insurance, the insurance operations of Markel Group Inc. (NYSE: MKL), has unveiled its Financial Institutions (FI) insurance solutions in Australia. This marks the company’s continued commitment to tailoring specialty insurance products for local markets, following its 2024 launch of localized Commercial Professional Indemnity solutions. The new FI offerings aim to provide comprehensive protection for…

As digital engagement becomes central to the insurance customer experience, Insurity’s 2025 Digital Experience Index uncovers major challenges facing P&C insurers. Conducted in April 2025, the national survey reveals growing consumer dissatisfaction with digital claims processes, pointing to an urgent need for insurers to modernize interactions to build trust and ensure long-term loyalty.

In a move that underscores the growing importance of AI in financial services, Commonwealth Financial Network has partnered with Zocks, a privacy-first AI platform tailored for financial advisors. This collaboration is set to transform how Commonwealth’s advisor network manages client interactions, accelerates workflows, and ensures compliance.