Infosys BPM Launches AI Agents for Autonomous Invoice Processing
Infosys BPM, the business process management arm of Infosys, has launched AI agents for invoice processing within its flagship Accounts Payable on Cloud solution. Powered by Infosys Topaz and built on Microsoft’s AI stack, this breakthrough shifts from human-driven processes to an AI-first, autonomous model, marking a new era in intelligent finance automation.
Autonomous, AI-Driven Invoice Processing
- Agentic AI Integration:
The new solution introduces AI agents with advanced decision-making capabilities capable of executing complex invoice workflows autonomously. - From AI-Supported to AI-First:
This evolution eliminates the need for manual oversight by enabling agents to handle end-to-end processes—including adaptation to changing business rules and real-time decision-making. - Enhanced Efficiency and Scalability:
With the ability to operate autonomously, businesses can accelerate invoice processing while ensuring precision, agility, and reduced operational costs.
Powered by Infosys Topaz and Microsoft AI Stack
- Technology Stack:
The solution combines Azure AI Foundry, Microsoft Cognitive Services, and Infosys’s custom LLMs to deliver a robust and scalable AI infrastructure. - Enterprise-Ready Architecture:
The integration of Microsoft’s Platform-as-a-Service (PaaS) ensures security, scalability, and responsiveness for global enterprises.
Collaboration with Americana Restaurants
- Proven Deployment:
Infosys BPM developed and deployed the solution in collaboration with Americana Restaurants, the largest QSR operator in the MENA region with 2,600+ outlets. - Client Endorsement: “The addition of Agentic AI reduces manual dependencies and brings more intelligence and autonomy into our invoice processing,” said Harsh Bansal, CFO & CGO of Americana Restaurants.
Industry Endorsement and Strategic Impact
- Microsoft’s Perspective: “This innovation showcases AI’s ability to streamline complex workflows and enhance critical operations,” said Stephen Boyle, Global Leader at Microsoft.
- Infosys BPM’s Vision: “With Agentic AI, we’ve built a solution that’s autonomous by design, responsive to change, and built to evolve,” said Anantha Radhakrishnan, CEO & MD, Infosys BPM.
The integration of Agentic AI into Infosys BPM’s Accounts Payable on Cloud is a landmark achievement in finance automation. Combining Infosys Topaz with Microsoft’s AI capabilities, the solution redefines operational workflows for modern enterprises, paving the way for smarter, faster, and more autonomous financial operations worldwide.
