Paramita Patra

Paramita Patra is a content writer and strategist with over five years of experience in crafting articles, social media, and thought leadership content. Before content, she spent five years across BFSI and marketing agencies, giving her a blend of industry knowledge and audience-centric storytelling. When she’s not researching market trends , you’ll find her travelling or reading a good book with strong coffee. She believes the best insights often come from stepping out, whether that’s 10,000 kilometers away or between the pages of a novel.

Reimagining Customer Experience Through Open Banking Collaborations 

A mid-sized retail business is trying to secure short-term credit to manage inventory before a seasonal spike. The finance head gives consent to share real-time transaction data directly from their bank with a lending platform. The business receives a tailored offer based on actual cash flow, and the process feels transparent and built around their needs. That’s the promise of open banking…

The Ethics of AI in Credit Decisions: Fairness, Bias & Transparency 

A small business owner applies for a loan. She has steady revenue, loyal customers, and a solid repayment history. Yet within seconds, her application is rejected. No explanation. Just an automated decision. Later, she learns that an AI system evaluated her profile using patterns drawn from past data. Something in that data worked against her. She never…

Tuesdays with Trailblazers ft. Ivan Arnaudov, CEO, Access Finance

https://www.youtube.com/watch?v=1EvagAhMS0U Host Siddesh sits down with Ivan, CEO of Access Finance, the company behind Juzt Credit Card. Together, they explore how fintech is transforming digital credit, real-time underwriting, and financial inclusion across US, Europe, and Mexico. About Ivan Arnaudov About Access Finance About Siddesh Shetty Ivan is passionate about connecting with professionals, embracing new learning…

How Open Banking APIs Are Enabling Approvals 

A small business applies for a working capital loan. Rather than playing the waiting game for statements, income verification, and transaction pattern checks, not to mention running risk models, the business gets approval. No paperwork in sight. No volley of emails back and forth. Behind this seamless experience is a transformative technology that reshapes decision-making,…

The Future of Open Banking: Regulation, Data Rights & Consumer Choice 

For instance, in 2028, a consumer opens his financial dashboard and pulls data from his bank, investment applications, insurance providers, lending platforms, and even digital wallets. A consumer knows exactly who has access to his information and can tap to receive personalized insights into his choices and switch seamlessly between service providers. The Future of…

Predictive Analytics in FinTech: Anticipating Customer Experience 

A customer opens his banking app on Monday morning, and the application warns him of a probable cash-flow dip next week, offering a short-term credit line tailored to his spending patterns. Later, the same customer gets a notification of unusual transaction behavior, preventing a potential fraud attempt. All the above is possible because of predictive…

How Open Banking Partnerships Are Elevating Customer Experience 

A consumer opens their banking application, and they will have all their financial accounts on one dashboard. Their app alerts them about a duplicate subscription, recommends a savings plan tailored to their spending patterns, and even fills out a loan application using verified data from other financial institutions.  Open banking partnerships will revolutionize the concept…

How FinTech’s Are Reinventing Customer Experience Through AI 

A concerned customer opens his banking app, worried about an unrecognized transaction. Before he can even say “Help,” the app has flagged the anomaly, explained what triggered it, and is offering immediate resolution. AI is redefining the customer experience in FinTech.  AI interprets behavior, predicts intent, and creates contextual journeys in FinTech. From personalized wealth…

How Innovation and Trust Will Shape Customer Experience 

Picture a customer opening a FinTech application at this critical moment in a payment. In that fraction of a second, the customer is not thinking about algorithms, APIs, or compliance workflows. They are thinking about one simple expectation: Will this work seamlessly and securely? The seamless experience becomes unforgettable to the user, and that’s what…