As digital engagement becomes central to the insurance customer experience, Insurity’s 2025 Digital Experience Index uncovers major challenges facing P&C insurers. Conducted in April 2025, the national survey reveals growing consumer dissatisfaction with digital claims processes, pointing to an urgent need for insurers to modernize interactions to build trust and ensure long-term loyalty.
In a move that underscores the growing importance of AI in financial services, Commonwealth Financial Network has partnered with Zocks, a privacy-first AI platform tailored for financial advisors. This collaboration is set to transform how Commonwealth’s advisor network manages client interactions, accelerates workflows, and ensures compliance.
CoreIntegrator, a leader in accounts payable (AP) automation, has officially joined the Sage partner ecosystem. Its cloud-based solution, A/P One, is now formally approved for integration with Sage Intacct—a cloud-native financial management platform trusted by thousands of mid-sized, service-centric businesses worldwide.
Brightwell, a leading-edge software solution simplifying international payments, has partnered with Aeromexico to transform the airline’s refund and reimbursement process. Leveraging Brightwell’s digital refund platform, Latitude, Aeromexico is accelerating payouts, lowering operational costs, and boosting passenger satisfaction.
Smart Solution, a leading core banking platform provider, has partnered with Signzy, a global leader in digital identity verification and compliance technology, to offer seamless, secure, and customizable Know Your Customer (KYC) and digital onboarding experiences. This collaboration targets financial institutions in international markets including the Caribbean, Canada, and the Philippines.
Confluence Technologies, Inc., a global leader in technology solutions for regulatory, analytics, and investor communications in the investment management industry, announced today the appointment of Kathleen Keenan as Chief Product Officer. This strategic hire strengthens Confluence’s commitment to delivering innovative and client-focused solutions amid evolving industry demands.
ALT5 Sigma Corporation (NASDAQ: ALTS), a fintech leader in blockchain-powered payment and trading infrastructure, today announced the integration of Lightning Network payment capabilities through its partnership with Voltage, a premier provider of enterprise-grade Lightning infrastructure. This collaboration enables instant, low-cost Bitcoin transactions designed to meet growing business demands for speed, scalability, and cost-efficiency.
Eaziya, a leading service provider for brokerage firms, has unveiled new tailored CRM pricing plans designed to align with the unique needs and growth stages of every brokerage. This strategic update enables brokers to select plans based on actual requirements, avoiding unnecessary costs and fostering scalability.
AEON, a next-gen crypto payment framework tailored for AI, has officially launched AI Payment, an infrastructure breakthrough that empowers AI agents to autonomously search, shop, and transact using cryptocurrency. This innovation bridges the gap between intelligent automation and real-world financial utility, transforming AI from passive assistants to active economic agents.
Diebold Nixdorf (NYSE: DBD), a global leader in banking and retail technology, has announced a significant milestone with QNB, Qatar’s multinational commercial bank. QNB is the first bank in the Middle East to deploy the DN Series® 500 cash recycler, showcasing the region’s commitment to advanced branch automation and enhanced customer service.
