Alkami Technology (ALKT) has once again demonstrated the commercial upside of its digital banking platform through a detailed case study with Landmark Credit Union, a Midwest‑based CU that has turned a vendor relationship into a collaborative growth engine. The press release issued from Plano, Texas, on June 24, 2026 outlines how Landmark leveraged Alkami’s tools, community forums, and a series of in‑person meet‑ups to dramatically expand its business‑banking footprint.
From a modest start to a regional powerhouse
When Landmark first migrated its retail and commercial services onto Alkami’s platform, the credit union operated a modest 135 business profiles. Six years later, that figure has swelled to more than 7,800, a growth multiplier of over 55 times. The surge has been accompanied by a 22 % year‑over‑year increase in business‑deposit balances and an added $150,000 in annual non‑interest income generated from treasury services. Those metrics, disclosed in the case study, underscore how a purpose‑built digital experience can replace ad‑hoc retail workarounds and unlock scalable revenue streams.
Community building as a growth catalyst
Beyond the technology itself, Alkami emphasizes the role of its “Alkami Community” – a network of banks and credit unions that share best practices, configuration tips, and product roadmaps. Landmark took a leading role in this ecosystem by convening a regional user group in Brookfield, Wisconsin. The gathering brought together peers from the Midwest to discuss digital engagement tactics, Generation Z banking habits, and commercial‑banking strategies. Organizers framed the event as a collaborative forum rather than a competitive showcase, encouraging participants to exchange concrete implementation details and real‑world outcomes.
Listening to Gen Z: a live‑panel experiment
A notable highlight of the Brookfield session was a live panel featuring Gen Z students who challenged the assumption that younger users prefer fully automated, trust‑free banking experiences. Their feedback reinforced the importance of combining digital convenience with human interaction – a nuance that many legacy institutions overlook. Because all attendees were already using the same Alkami platform, the conversation quickly moved from abstract trends to specific product configurations, such as in‑app messaging, real‑time alerts, and customizable card controls. The panel’s insights helped participants refine their mobile‑first strategies while preserving the relational elements that Gen Z still values.
Executive perspectives on collaboration and technology
“We wanted to create a space where financial institutions could openly share what’s working, learn from each other’s experiences, and walk away with ideas they can immediately put into action,” said Sara Blake, digital‑banking product manager at Landmark Credit Union. “When we collaborate like this, it strengthens not just our individual organizations, but the communities we all serve.”
Alkami’s chief customer officer, Wayne McCulloch, echoed the sentiment, noting that the case studies illustrate the power of pairing peer collaboration with a modern financial platforms. “These case studies show what’s possible when financial institutions combine collaboration with the right digital capabilities,” he remarked. “By learning from one another and leveraging a modern platform, institutions can accelerate growth, strengthen their business banking offerings and deliver greater value to the people and businesses they serve.”
Quantifying the platform’s impact
- Business profiles: 135 → 7,800+ (≈55× increase)
- Deposit growth: 22 % YoY for business accounts
- Non‑interest income: $150 K+ annually from treasury services
While the press release does not break down the exact portion of that growth attributable to specific Alkami features, the correlation between platform adoption, community engagement, and measurable financial outcomes suggests a strong causal link. The case study also highlights how a purpose‑built commercial‑banking experience can replace piecemeal retail solutions, reducing operational friction and opening new revenue channels.
Implications for the broader fintech landscape
Alkami’s approach reflects a growing trend among fintech providers: moving beyond a pure vendor model toward a partnership ecosystem that encourages shared learning. For credit unions and community banks, which often lack the scale of larger banks, such ecosystems can provide a shortcut to best‑practice adoption and rapid product iteration. The Landmark story also underscores the importance of addressing Gen Z expectations—digital convenience must be balanced with trust‑building mechanisms, a nuance that many legacy platforms have historically missed.
From a strategic standpoint, the success of Alkami’s community‑driven model may pressure competing platform vendors to develop similar collaborative networks or to acquire third‑party ecosystems that can deliver peer insights at scale. Moreover, the demonstrated ability to translate digital adoption into tangible deposit growth and ancillary income could influence how credit unions allocate technology budgets, potentially shifting focus from legacy core upgrades to modular, cloud‑native solutions that support both retail and commercial channels.
Looking ahead: scalability and future collaborations
Alkami’s next steps appear to involve extending the community model to additional regions and deepening the integration of advanced analytics, AI-driven personalization and open‑banking APIs. For Landmark, the roadmap includes leveraging the platform’s treasury suite to expand cash‑management services for SMBs, a segment that continues to show resilience despite broader economic headwinds.
The case study concludes with three calls to action, inviting readers to explore the user‑group model, examine the commercial‑banking scaling playbook, and learn more about Alkami’s “Anticipatory Banking” philosophy. While the press release frames these as promotional links, the underlying content offers a practical blueprint for other credit unions seeking to replicate Landmark’s results.
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