How FinTech’s Are Reinventing Customer Experience Through AI
A concerned customer opens his banking app, worried about an unrecognized transaction. Before he can even say “Help,” the app has flagged the anomaly, explained what triggered it, and is offering immediate resolution. AI is redefining the customer experience in FinTech. AI interprets behavior, predicts intent, and creates contextual journeys in FinTech. From personalized wealth…
