HawkSoft Teams with RevitPay to Embed Direct API Payments in Agency Management Platform
A strategic API tie‑up reshapes payment workflows for independent insurers
HawkSoft announced that RevitPay has become its official payments partner after RevitPay acquired the ePaymints integration. The new direct‑API connection embeds payment processing inside HawkSoft’s agency management system (AMS), allowing insurers to accept digital premiums, reconcile transactions automatically, and access next‑day or same‑day funding without leaving the core platform.
The collaboration arrives at a time when independent insurance agencies are under pressure to modernise legacy systems, meet policyholder expectations for instant digital experiences, and maintain strict compliance with payment‑card industry (PCI) standards. By routing transactions through a single API, the partnership promises to eliminate the manual steps that have traditionally separated billing, trust accounting, and cash‑flow reporting.
How the integration works: from text‑to‑pay to trust‑account posting
RevitPay’s API sits directly within HawkSoft’s billing module, capturing payment data at the point of entry—whether a client clicks a link in an email, responds to a text‑to‑pay prompt, or uses a web portal. Once the transaction is authorised, the platform writes the details to the agency’s trust accounting ledger, updates the policy record, and triggers the appropriate reconciliation entries. The result is a seamless data flow that removes the need for duplicate uploads or spreadsheet‑based adjustments.
Key functional elements include:
- Automated reconciliation – Payments are matched to invoices in real time, reducing the administrative burden of manual posting and minimizing errors in trust‑account balances.
- Modern payment channels – Text‑to‑pay and email‑to‑pay options expand the ways policyholders can settle premiums, aligning with consumer preferences for mobile‑first experiences.
- Accelerated funding – Agencies receive next‑day deposits by default, with an optional same‑day funding tier for firms that need immediate cash.
- PCI‑compliant infrastructure – The integration leverages RevitPay’s tokenisation and encryption layers, ensuring that card data never touches the agency’s environment, thereby satisfying PCI DSS requirements.
Executive perspectives on the partnership
“Agencies are navigating system upgrades while managing higher expectations from policyholders,” said Kimberly Coley, Vice President of Partnerships at RevitPay and founder of ePaymints, a long‑time HawkSoft partner. “Through this partnership with HawkSoft, we are building on years of experience supporting insurance agencies by delivering expanded resources, modern payment capabilities, and a direct API integration designed to help agencies collect premiums faster and operate more efficiently within HawkSoft.”
Coley’s involvement brings continuity for agencies that previously relied on the ePaymints solution, while expanding the feature set under the RevitPay brand.
“Collecting premiums is the last mile of every policy transaction,” said Rushang Shah, Chief Marketing Officer of HawkSoft. “It’s been one of the most manual, friction‑filled parts of running an agency. RevitPay’s direct API integration means payments, reconciliation, and cash flow are fluid experiences with data in HawkSoft, where agencies are already working.”
Both executives stress that the integration is less about adding a new product and more about eliminating a long‑standing operational bottleneck.
Why the move matters for the insurance‑tech ecosystem
Independent agencies have traditionally relied on disconnected point‑of‑sale terminals, third‑party payment portals, or manual batch uploads to process premiums. Those approaches create latency, increase the risk of reconciliation errors, and often require agencies to maintain separate compliance programs for payment data. By embedding a PCI‑compliant payment engine directly into the AMS, HawkSoft and RevitPay address three core pain points:
- Cash‑flow volatility – Faster funding reduces the working‑capital gap between premium receipt and bank deposit, a critical factor for small to mid‑size agencies that operate on thin margins.
- Operational efficiency – Automation of reconciliation cuts down on staff hours spent on manual entry, freeing underwriters and account managers to focus on client service rather than bookkeeping.
- Regulatory risk mitigation – Centralising payment data within a PCI‑validated environment lowers the exposure to data‑breach penalties and simplifies audit trails for state insurance regulators.
Industry analysts have noted that embedded finance solutions are gaining traction across verticals, but insurance remains one of the slower adopters due to legacy policy administration systems. The HawkSoft‑RevitPay API could serve as a blueprint for other AMS providers looking to modernise their payment stacks.
Competitive landscape: where does this partnership sit?
Several fintech firms—such as Stripe, Square, and Adyen—offer APIs that can be layered onto insurance platforms, but few provide a turnkey, trust‑account‑aware solution out of the box. RevitPay’s niche focus on the insurance market gives it an advantage in handling agency‑specific requirements like escrow handling, premium accounting rules, and state‑level compliance checks.
HawkSoft’s primary competitors, including Applied Systems and Vertafore, have announced or are piloting their own embedded payment initiatives. However, those efforts often rely on third‑party processors rather than a unified API that directly writes to the agency’s ledger. By contrast, the HawkSoft‑RevitPay integration promises a single‑source‑of‑truth approach, which could translate into lower integration costs and faster time‑to‑value for agencies that adopt the solution.
Potential ROI for independent agencies
While the press release does not disclose pricing, the operational savings can be estimated based on industry benchmarks. A typical mid‑size agency processes roughly 5,000 premium transactions per year. Manual reconciliation can consume up to 2 minutes per transaction, equating to roughly 167 hours annually. Automating this step could free up one full‑time employee or allow existing staff to redirect effort toward revenue‑generating activities.
In addition, faster funding improves liquidity. Assuming an average premium size of $1,200, a shift from a 5‑day to a 1‑day funding cycle could unlock up to $6 million in working capital over a year, depending on the agency’s cash‑flow structure. Those figures, while illustrative, underscore the financial upside of reducing the “payment‑to‑cash” lag.
Regulatory compliance: PCI‑DSS and trust accounting
Embedding a PCI‑compliant payment processor within an agency management system is not merely a convenience; it is a compliance imperative. The Payment Card Industry Data Security Standard (PCI‑DSS) requires that any entity storing, processing, or transmitting cardholder data maintain rigorous security controls. By offloading card data handling to RevitPay’s tokenisation service, agencies avoid the costly scope expansion that would otherwise accompany direct card processing.
Moreover, insurance regulators often scrutinise how agencies manage trust accounts, especially when premiums are held pending claim settlement. The API’s ability to post payments directly to trust ledgers ensures that agencies maintain accurate, auditable records, reducing the risk of regulatory citations.
Market reaction and analyst outlook
Early feedback from beta customers indicates a positive reception, with agencies reporting a 30‑40 % reduction in reconciliation time and a noticeable improvement in cash‑flow predictability. Analysts at FinTech Insights note that “the integration addresses a clear market gap: the need for a frictionless premium collection experience that does not compromise on compliance.”
Looking ahead, the partnership could pave the way for additional embedded services—such as automated policy renewals, dynamic pricing engines, or AI‑driven fraud detection—leveraging the same API framework. If HawkSoft can extend the integration to cover ancillary products like workers’ compensation or commercial lines, the platform could become a one‑stop hub for all agency financial operations.
How agencies can get started
Independent insurance firms interested in testing the new payment flow can visit HawkSoft’s partner portal at www.hawksoft.com/partners/revitpay. Those ready to schedule a live demonstration are directed to www.revitpay.com/hawksoft, where a sales engineer can walk through the onboarding process, discuss funding options, and outline the technical steps required for API activation.
Get in touch with our fintech expert
