Synechron, the global digital transformation consulting firm, is consolidating its position in enterprise workflow automation with the formation of a new global ServiceNow business. The move comes via the acquisitions of RapDev, Calitii, and Waivgen, creating what the firm claims is the largest financial services-focused ServiceNow practice worldwide.

The combined entity aims to leverage ServiceNow’s cloud-based platform to transform enterprise operations and integrate AI into critical workflows, expanding Synechron’s influence beyond its traditional banking, financial services, and insurance base into sectors like healthcare, pharmaceuticals, energy, utilities, and airlines.

“Bringing RapDev, Calitii, and Waivgen together is a pivotal moment in our growth journey,” said Faisal Husain, CEO of Synechron. “The power of ServiceNow is incredible, and we are excited to help our customers unlock that value through the industry knowledge and engineering prowess of this new team.”

Each acquired firm brings distinct expertise that amplifies Synechron’s capabilities:

• RapDev is the world’s largest Datadog partner, providing critical monitoring and analytics support.
• Waivgen is a leading Appian partner with extensive AI agent libraries for BFSI clients.
• Calitii offers deep experience delivering full-scale ServiceNow implementations for major global banks.

Together, these companies strengthen Synechron’s ability to deliver AI-driven solutions at scale. According to leadership, the integration of AI into ServiceNow workflows will help enterprises accelerate automation, reduce operational friction, and unlock data-driven insights across industries.

“Our decision to team with Synechron began with a connection to its people, culture, and origin as an engineering-led, entrepreneurial business,” said Tameem Hourani, CEO of RapDev. “This unique opportunity to join another high-growth engineering team creates an exponential opportunity to accelerate our growth globally.”

Patrick O’Connor, CEO of Calitii, emphasized the cultural and strategic fit: “Calitii and Synechron speak the same language when it comes to helping banks innovate. Together with ServiceNow, we will bring clients an even wider set of capabilities to speed their AI adoptions.”

Waivgen CEO Arjun Devadas highlighted the AI advantage: “Waivgen combines platform know-how with extensive investment in agentic AI. As part of this new team, we can now bring our AI agents to a global audience.”

The acquisitions were advised by Canaccord Genuity (RapDev), Raymond James (Calitii), and Tura Advisory (Waivgen), underscoring the scale and strategic significance of these deals in the global ServiceNow ecosystem.

By uniting these specialized firms under a single umbrella, Synechron positions itself to compete with other consulting giants in delivering AI-powered digital transformation solutions across industries, while doubling down on its core BFSI strengths.