Vietnam’s Military Joint Stock Commercial Bank (MBBank), one of the nation’s top five commercial banks, has successfully implemented Nucleus Software’s FinnOne Neo® platform in its debt management and collection operations. The rollout, done in collaboration with the FPT Information System Corporation Consortium, marks a significant step in MBBank’s digital transformation journey.

Unified debt management for efficiency

FinnOne Neo® provides MBBank with a modular, analytics-powered platform that optimizes internal collection workflows. The system automates key processes, enhances recovery efficiency, and delivers a smoother experience across the debt lifecycle. Its modular architecture allows the bank to scale operations while staying compliant with local regulations.

“FinnOne Neo® is regarded for meeting customer expectations with speed and precision,” said Bùi Thị Miền, Deputy Director of MBBank’s Risk Management Division. “The system’s modules not only align with international standards but have been tailored to comply with Vietnamese legal requirements, particularly in Repo, Settlement, and Legal modules to ensure optimal results.”

A partner in digital growth

Parag Bhise, CEO & Executive Director of Nucleus Software, emphasized the platform’s flexibility and security: “We are delighted to partner with MBBank on this initiative. FinnOne Neo® provides a secure, configurable, and analytics-powered platform that helps collection systems operate efficiently and flexibly.”

MBBank is leveraging FinnOne Neo® as part of a broader strategy to accelerate digital adoption, optimize costs, and drive innovation across its retail and SME businesses. The platform supports the bank’s goal of building a future-ready, digitally-enabled financial ecosystem in Vietnam.