KlariVis, a performance intelligence platform tailored for financial institutions, has appointed Dwayne Stover as Vice President of Client Experience. Stover will lead client success, implementation, and support functions, focusing on adoption, long-term value, and strengthening partnerships across KlariVis’ expanding customer base.

Scaling client success at financial institutions

Stover brings over 20 years of experience in global professional services and customer success, including leadership roles at GE Digital and GE Vernova. He has a strong history of scaling teams, improving operational performance, and leveraging data-driven approaches to enhance client outcomes.

At KlariVis, Stover will develop and execute the client experience strategy, oversee onboarding and training programs, and act as an executive sponsor for key client relationships. He will collaborate closely with product, sales, and marketing teams to ensure the KlariVis platform continues to deliver measurable value and supports long-term retention and growth.

“KlariVis is solving a real challenge for financial institutions by making complex data more accessible and actionable,” Stover said. “My focus will be on building scalable client experience practices that support long-term partnerships and measurable outcomes.”

Client-first leadership

Kim Snyder, CEO and Founder of KlariVis, emphasized the strategic importance of the appointment: “Dwayne brings the kind of operational discipline and client-first mindset that scales. His track record in building high-performing client success teams aligns seamlessly with our mission to help financial institutions turn data into decisions.”

Stover holds an MBA in Management from Averett University, a BBA in Finance from Radford University, and is a certified Project Management Professional (PMP). His addition reflects KlariVis’ commitment to enhancing client experience while supporting long-term growth across community banks and credit unions.