InvoiceCloud Launches AI Report Generator for Real-Time Billing Insights
InvoiceCloud, a leading provider of secure online billing and payment services, has announced the launch of AI Report Generator, a transformative tool that empowers billers to generate real-time, customized reports using natural language.
With a few simple words—like “list overdue invoices this month” or “show payments received by method this week”—billers can now create filterable, export-ready reports without any need for technical queries or IT support.
This release marks the first milestone under InvoiceCloud’s broader AI Product Strategy, aimed at embedding intelligent tools into every layer of the billing and payments lifecycle.
Addressing a Major Operational Pain Point
Historically, extracting key billing data meant navigating complex reporting tools, crafting SQL-style queries, or requesting help from technical teams—a process that could delay decisions and disrupt service workflows.
AI Report Generator changes that by enabling customer service and finance staff to:
- Create reports on-demand using plain language commands
- Instantly access real-time billing data
- Reduce reliance on IT for basic data queries
- Drive faster, more informed customer interactions
“We designed the AI Report Generator to address a common pain point for billers—accessing data they need quickly and easily,” said Steve Schult, Chief Product Officer at InvoiceCloud. “This tool is another step forward in making digital bill payment processes simpler and more intuitive.”
Key Features & Benefits
| Feature | Benefit |
|---|---|
| 🧠 Natural Language Prompts | Generate custom reports using simple text commands—no technical skills required |
| ⚡ Real-Time Data Insights | Access up-to-the-second billing and payment data for faster decisions |
| 📊 Interactive Results | View, sort, and filter data instantly; one-click export to Excel for deeper analysis |
| 🧭 Guided UX with Error Support | Helpful prompts and built-in suggestions make it easy to get started |
| 🔄 Operational Efficiency Gains | Saves hours per week for billing and finance teams; reduces support load on IT |
Customer Testimonials from Early Access
“We see great potential in InvoiceCloud’s AI tool to enhance self-service reporting. It empowers us to generate reports quickly and independently, helping us focus more time on higher-value strategic work.”
— Xavier Dominicis, Business Systems Analyst, City of Clearwater
“We’re moving beyond experimentation to tangible use cases. AI is helping us conduct detailed reporting and improve community relationships. This is only the beginning.”
— Annia Machin, Utility Billing & Customer Service Manager, Collier County Government
Built for Utility, Insurance, and Government Billers
AI Report Generator is purpose-built for the unique needs of public sector and insurance billers:
- Supports complex, multi-agency workflows
- Handles large-scale datasets with high accuracy
- Designed with compliance and user transparency at its core
The solution provides the right level of data visibility to frontline staff without exposing sensitive systems, ensuring data security while unlocking speed and flexibility.
Part of InvoiceCloud’s Vision for AI in Billing
This new capability is just the beginning. AI Report Generator is the first release under InvoiceCloud’s AI Product Strategy—a roadmap focused on applying artificial intelligence to boost ease-of-use, operational insight, and customer engagement across billing workflows.
Future releases will bring:
- Predictive payment behavior modeling
- AI-powered customer service assistants
- Smart reminders and collection automation
- Continual learning and UI customization based on user needs
Reporting Reinvented
By putting the power of real-time, natural language reporting directly into the hands of billing teams, InvoiceCloud is reimagining the reporting experience for public and private sector billers.
With faster access to actionable data, teams can deliver better service, operate more efficiently, and unlock more value from every payment interaction.
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